When corporations get pettish. Next, on the Faux channel.
Corporations appear to get more and more of a stranglehold on us every day. The general assumption when I was growing up and in my (hellish) job in retail was “The customer is always right”. Perhaps oversimplified, but it did point out that stores depend on us, not the other way around. (For one thing, we outnumber them.) Yet now companies spread disinformation and are lauded for being innovators? Or sue a dissatisfied consumer with claims of libel? (Looking over the incident, I’m not sure that word means what they think it means…but I digress.)
We all need to start thinking seriously about the companies from whom we buy things. With today’s interlocking, incestuous system of company ownerships, it may not be possible to totally cease giving money to any one company.
But we can damn sure cut down on how much they get.
Keywords: | public relations | marketing | customer service |
Posted by Laughing Muse • 448 views • Share this link • Newer • Older
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